WAXHAW ESCAPE

Players will be metaphorically “locked” in a room, and in order to fully enjoy the game it is recommended that players remain inside the room throughout the allotted time. However, for safety reasons the door is accessible throughout the game, and players may leave the room if necessary.

Escape rooms have themes and props to set a mood, but they are not haunted houses intended to scare players.

Escape rooms require brain power, not physical strength. At most, the activity will involve some squatting down to look under an object or to get a closer look at something. No climbing or heavy lifting is required. Now, the VR game will have you sweating up a storm! Not because of strenuous exercise, but from the tension and fun.

Our games are currently all private to ensure social distancing during COVID 19. There is a minimum of 3 players required to book your private game, and your group will be the only people in the room.

Yes. Our crew will provide hints as needed and/or upon request.

Escape rooms are challenging, so many players get close, but do not escape in time. At the end of the allotted time, the room will be opened and the solution explained. Please keep the solutions confidential so you do not spoil the experience for future players.

Yes, a reservation is necessary. Players must book online and pay in full when making the booking. It is recommend that players book as far in advance as possible to ensure their desired date and time is available.

Unfortunately tickets are non-refundable. However, if you need to reschedule in the event of an emergency or someone in the group becoming ill, please call in advance and we will do our best to accommodate your group at another time.

Yes. We are happy to accommodate single room private experiences, multiple room events, and team competitions. Private events include exclusive use of the room/rooms, and can even be held outside of regular business hours. Please contact us and we will be happy to arrange a personalized event for your group.

Recommended group sizes have been prepared based on the square footage of the room and puzzles involved. However, we will consider requests for an additional player or two, so long as the room can accommodate them. You would simply book the room and pay for the extra guests with a credit card upon arrival.

You should arrive 15-20 minutes prior to the scheduled time of your fun experience. In order to avoid disruptions once the game has begun, we cannot permit late arrivals. There are no refunds for late arrivals, so please plan accordingly.

In addition to the allotted time to play the game itself, players should expect a 15 minute briefing upon arrival to go over the rules of the game. Players may also stay for a short time after the game for team photos.

Participants must be at least 9 years of age. Children ages 9-14 MUST be accompanied by an adult (18 and over). Anyone under the age of 18 must have the Waiver and Release of Liability form signed by their parent/legal guardian.

Players are only permitted to take photographs/videos in the Lobby, not within the escape room itself. This policy ensures that the puzzles remain a mystery for future guests.

Are the games good for kids? Yep! We designed our games with families in mind. There are no jump scares, horror, or gore. However, kids under 15 probably don’t have the logic skills to solve all the puzzles, so remember to book an adult into the room with them to help them be successful and have a blast. How many kids can your place handle? Each game is full with 7 players, so if you have more kids than that, they’ll have more fun if you form two teams and book both escape room games. The kids get kind of competitive, and have great fun trying to get out of the room first. Do you have a place for cakes and presents? – We wish we did, but we don’t have the space at this time.